Accreditation Partners and Associations:

• We’re excited to share that AIGPE™ is currently re-accrediting all our courses and certifications under a new partnership with The CPD Standards Office — a globally recognized authority for Continuing Professional Development (CPD). AIGPE™ has always been committed to providing high-quality, internationally credible learning experiences. We were previously accredited by a different CPD body, and this transition is a routine part of maintaining our global standards — nothing changes for you except a stronger, more recognized CPD partner. This upgrade ensures that all the CPD / CEU credits you earn through AIGPE™ continue to meet the requirements of your professional bodies, academic institutions, and employers — with enhanced recognition worldwide. What This Means for You:
  • Your past and future learning continues to be CPD-aligned
  • All certifications will remain globally relevant and professionally valuable
  • This change reflects our ongoing promise to keep your learning experience top-tier.
• AIGPE™ is the Authorized Training Partner (ATP) of the Project Management Institute (PMI®). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc.
• AIGPE™ is also recognized as a “provider of choice” by the Society of Human Resource Management (SHRM). You can receive official and pre-approved PDCs for SHRM-CP and SHRM-SCP credential.
• Pre-approved PDUs, CPDs, CEUs & PDCs are enabled for this certification course.

Who is this for?

• Service Industry Professionals in customer service, hospitality, education, finance, IT services, logistics, and retail who are frustrated with recurring errors and breakdowns—and are ready to design reliable, error-free processes using proven mistake-proofing techniques.
• Project Managers, Process Owners, and Operations Leaders who want to prevent costly service failures, reduce escalations, and improve service quality by proactively addressing human and system-based error triggers.

• Quality Management, Process Improvement, and Project Delivery Professionals who are responsible for building error-free processes, ensuring service consistency, and applying structured tools to eliminate the root causes of operational failures.

• Customer Experience, HR, and Compliance Managers focused on boosting accuracy, reducing rework, improving customer satisfaction, and ensuring critical services are delivered right the first time—every time.

• Entrepreneurs, Consultants, and Small Business Owners who need a reliable, step-by-step framework to solve recurring service issues, streamline operations, and instill high-reliability thinking across their teams.

The Role of a Mistake-Proofing (Poka-Yoke) Specialist

1. Course Duration: 3.5+ hours On-Demand Video
2. Number of Lectures: 60+
3. Activities: Yes
4. Downloadable Resources: 80+
5. Certification Exam: Yes
6. Program Certification: Yes

Certification Exam Requirements

To achieve the professional designation of a Certified Mistake-Proofing (Poka-Yoke) Specialist from the Advanced Innovation Group Pro Excellence, you must:

1. Have completed AIGPE’s Mistake-Proofing (Poka-Yoke) Specialist training to 100%
2. Sit for AIGPE’s Mistake-Proofing (Poka-Yoke) Specialist Certification Exam and achieve a minimum score of 60%

There is no other prerequisite to achieving your AIGPE’s Mistake-Proofing (Poka-Yoke) Specialist Certification.

Preparation

Those who wish to apply for the certification exam must complete the relevant AIGPE’s Mistake-Proofing (Poka-Yoke) Specialist training to 100%. In training, you are provided several activities, downloadable content, and practice questions. Completing these resources will help you determine if you are ready to sit for the official Certification Exam.

Certification Exam

The AIGPE’s Mistake-Proofing (Poka-Yoke) Specialist Exam is an online exam. It consists of 30 multiple-choice questions. Each question carries 1 point. There is no negative marking for any incorrect answers. The minimum percentage required to pass the exam is 60%. That means you need to correctly answer at least 18 out of 30 questions to pass the exam. It is an open book exam. And there is no time limit for the exam. The certification exam link is available in one of the final lectures of the course material.

Although there is no time limit, it is mandatory to complete the exam in one-seating. That is, your exam responses will get stored in our exam servers only after hitting the Submit button after the last question. If you X out of the exam window in between the exam OR your internet connection gets troubled, you may be required to start over the complete exam from the beginning.

Mandatory Requirement: Uploading the Course Completion Certificate in the Certification Exam Form

Professionals who wish to apply for the AIGPE™ Certification Exam must complete the outlined AIGPE™ course(s) to 100%. After completing the training course(s), you will receive a Course Completion Certificate with a unique Certificate ID. This Course Completion Certificate is automatically issued by the platform where you take the relevant AIGPE™ course. If you are NOT issued the course completion certificate, please get in touch with the customer service team of the relevant platform, and they will have the certificate issued to you. 

You must keep this course completion certificate handy before you start the certification exam. You are required to upload this Course Completion Certificate in the online Certification Exam form. Before you upload this certificate in the exam form, please ensure that:

•  Your course certificate of completion has your correct name displayed
• The certificate belongs to the correct course.
• The Certificate ID is clearly visible.

The Certification Exam Form Verification Process will halt if you upload an incorrect course completion certificate.

Certification Exam Cost

When you take the AIGPE™ provided Video Training Course either using our online learning platform (https://elearn.aigproexcellence.com) or through any of our authorized training platform partners such as Udemy:

1. The First Two Attempts of the AIGPE™ Certification Exam are FREE
2. If you are unable to pass in the first two attempts, each subsequent exam attempt will cost USD 19.99

Purchase AIGPE™ Mistake-Proofing (Poka-Yoke) Specialist Certification Training Course on Udemy (link provided below). 

Please note that if you fail on the first attempt, you can take the second attempt only after one week. For example, if you first attempted the certification exam on August 22nd and failed it. You can apply for the second attempt only after seven days, i.e., after August 29th.

Professionals who apply for the AIGPE™ Certification Exams are expected and required to follow all the standards, policies, and procedures outlined by AIGPE™.

Certification:

Upon successfully completing the Mistake-Proofing (Poka-Yoke) Specialist Training Course and passing the Certification Exam, you will receive the Mistake-Proofing (Poka-Yoke) Specialist Certification issued by the Advanced Innovation Group Pro Excellence, a Global independent Certification Accreditation in the Lean Six Sigma Industry. 

As a Certified Mistake-Proofing (Poka-Yoke) Specialist, you will be issued:  

• A Certificate (PDF) which includes a Certification Number
• Your name is added to the Official AIGPE™ Certification Records
• You are granted the right to use the AIGPE™ Certification Credentials (in accordance with the AIGPE™ Certification Credentials Use Policy). AIGPE™ Certification Credentials can be used as a professional designation in your personal branding material such as resumes, business cards, email signatures, personal website, social media sites or public profiles such as LinkedIn, Job Portals, etc.

The Mistake-Proofing (Poka-Yoke) Specialist Certification kit is emailed to you in 4 weeks after completing your Certification exam. Please note: AIGPE™ issues only electronic copies of certification. We do not issue a physical copy.

If you have any questions, you can email us at [email protected]